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QUALITY STATEMENT
We, the management and staff of Alison Thomson Physiotherapists, consistently strive to meet customer requirements in the most cost effective manner.
OUR VISION
To be respected as the leading physiotherapy practice in Century City and surrounds.
WE SHOW COMMITMENT BY:
• Belonging to our Professional Society the SASP (South-African Society of Physiotherapy).
• Adhering to a Quality Management System which complies with ISO 9001:2000 and by continuously measuring and improving the effectiveness of this Quality Management System.
• Employing local people and developing their skills through constant training, information sharing and up grading.
• Continually striving to improve customer satisfaction.
• Leading in quality and excellence through evidence based practice.
MISSION STATEMENT
This practice strives to provide an excellent physiotherapy service to all our referring practitioners, patients and their families. We endeavour to provide quality care according to latest research-based guidelines.
OUR CORE VALUES
Integrity, Professionalism, Ethics, Effective management of patient, Quality Care, Consistency, Discipline, Mutual respect for all religions, Responsibility for our actions, Customer service, Social Responsibility, Team work
For any complaints and suggestions contact Alison or fill out a Questionnaire in Reception or
DOWNLOAD QUESTIONNAIRE HERE and EMAIL to us.
DOWNLOAD PAIA MANUAL FOR ALISON THOMSON PHYSIOTHERAPISTS 2018 HERE